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Clearly, not all crisis situations are created equal. Let’s take a look at the Blue Bell listeria contamination as an example that is somewhat unique in terms of the way the public and media have treated the matter, thus far.

Social media platforms have so many features that are constantly changing, it can be difficult to keep track of everything each platform can do. Below you’ll find 6 useful tips about LinkedIn, Twitter and Facebook that many users either don’t know or may have forgotten.

The most powerful sports league in the United States is in the midst of a PR firestorm related to various players’ domestic and family violence issues. During the past few weeks professional football has gone from a reputation and image issue, to an outright scandal that has been exacerbated by a poor communications strategy. While the incidents themselves are despicable, the corresponding reaction from the league demonstrates that even an extremely media savvy organization can sometimes be too arrogant and blinded by “ego.”